Repairs and replacement components from Talkback Comms come with a 12 month warranty as standard; (excluding liquid damage, software & board repairs); so you're covered for significantly longer if a fault develops.
We take all necessary steps to ensure that the chance of this happening is minimised, including a meticulous testing procedure and prudent part sourcing.
See our Terms & Conditions for more information on our warranty policy.
Data & Security:
Some repair centres will erase your device before repairing it. Other repair centres aren't complaint with GDPR law, and may therefore not have the vital procedures in place to handle sensitive data on their customers devices.
We won't erase your device, and data from our customers devices is never stored on our system. We have data protection polices and procedures in place, in compliance with GDPR law, to prevent data and security breaches.
A lot of repair centres still only operate from their stores.
We offer the best mail-in repair service available. You can book a repair through our website and opt to have a shipping label provided. We'll get your device repaired and sent back out the day we receive it in most cases.
Our website also enables users to get a quote for repair, read about our services in detail and contact us anytime via email or live chat.
Unique Services Exclusive To Talkback Comms
We're always working to stand out from the crowd...
Original vs Compatible Screens For iPhone:
Whilst we'd prefer to only fit OEM and original parts, replacement OEM screens can be expensive to buy, and not within everyone's budget.
Whilst most repair centres will only offer copy screens; and Apple only offer original screens; we like to give our customers the choice. Both options are of equal value. Read more here.
Loan Phone Service:
Being without your phone is a nuisance. Not everyone can afford to be without their device for an extended period of time.
Accidental Damage Cover:
Dropping your phone and having to pay to get your screen repaired once is bad enough, but having to get it repaired again a few weeks later is a real kick in the teeth.
Our new & unique service protects serial droppers! Purchase 3, 6 or 12 months cover after getting your screen repaired to protect yourself against up to 3 more instances of accidental damage! Cover currently starts from £5.00 for 3 months, £15.00 for 6 months and £25.00 for 12 months - just £2.08 per month! Read more here
Out Of Hours Repairs:
Our repair centre can't be open 24/7, but our customers can't always get to us during our opening times.
Getting your phone repaired is often a high priority. That's why we offer an appointment service that allows you to book a time slot outside of our opening times! Read more and request an appointment here
You can of course book an appointment during our opening times too.
We're not just a repair centre.
We have a fully stocked retail showroom, filled with a range of products that we believe in. It is our aim to provide premium products at an affordable price...
Pre-Owned Phones & Tablets:
We have premium refurbished smartphones and tablets for sale at affordable prices.
Buying pre-owned smartphones and tablets has always been regarded as a risky and confusing endeavour, whereby customers aren't sufficiently informed on the condition or reliability of the product and whether it is right for them.
All of our pre-owned devices are unlocked, fully reset and thoroughly tested to ensure that they are in full working order. Every device comes with a comprehensive 6 month warranty as standard.
Our staff are on-hand to provide honest and impartial help and advice when it comes to purchasing a new device.
We've sold over 12,000 pre-owned devices to date!
We stock a wide variety of accessories including iPhone cases, iPad cases, Samsung cases, mains chargers, car chargers, data cables, power banks, flash drives, SD cards, earphones, mini speakers, car mounts, Bluetooth keyboards and other essentials.
All of our products are sourced from reputable suppliers; are competitively priced; and come with a warranty.