Our Service & What We Do


Talkback Comms is an established, reputable mobile phone centre, based in Portishead, North Somerset. We are an iTechnician approved repair centre and PhoneMend approved service member. We have completed thousands of repairs to date and have been working with consumers & other businesses for more than 20 years! 

The launch of Talkback Plus in 2018 has enabled us to offer a unique and valuable service to companies and their staff across England & Wales! 

Good Value
Talkback Comms offers competitive prices, whilst keeping the quality of replacement parts high; something we'll never compromise on as so many others do. Talkback Plus customers are entitled to significantly discounted prices for iPhone & iPad repairs! These prices are as displayed here for iPhones, and here for iPads. All repairs are fully tested and come with a warranty, just in-case there's an issue. You can see more about our warranty on our Terms & Conditions

Ultra-Fast Turnaround
You can post your device to us. We'll return it free of charge, usually the same-day we receive it! Most repairs are completed within 24 hours. It doesn't matter where you live, this is a nation-wide, fast-repair service. We've built our process from the ground up and know how important it is to get repairs turned around quickly, and we believe that we are the quickest online repair service. We've completed thousands of repairs online, and very rarely is there a delay or issue. Talkback Plus customers receive priority service, meaning your repairs will always be completed as quickly as possible. 

Here To Help
We're here if you need to contact us at any point for an update on your device. You can reach us via phone, email or live chat on our website. We know that good communication is essential. We offer a personal but professional service. You'll be kept up to date with exactly what's happening with your device/devices at all times, and you'll always be able to get hold of the same person, who will clear up any issues or queries for you immediately.

Our Promise
Consistent quality, clear communication and an all-round good service are what we aim to deliver every time. We try to offer a better overall service than our competitors, and we're always learning and improving! We like to keep things simple and promise to do everything we can to make it a quick and pleasant process that you'll want to use again.

 
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The Process

Print: Postage Label & Repair Sheet

How To Post Your Device To Us