Blog

The not-so-water-proof iPhone X - Liquid Damage repair

by George Lovell | | 1 comment

As the photo shows, this phone came in with no other damage, and having never been opened or repaired before. The customer said that the device was merely splashed with some water.
Luckily, we were able to get this one back up and running with a full strip down and thorough cleaning.



The iPhone X and proceeding models, are water-resistant, not waterproof. Its important to consider that these phones can probably be submerged in water when they're straight out the box, but over time as they wear and bend, they can lose their water tight seal.
We always re-apply new adhesive to iPhone X's when we repair them, but it's important to note that they will never again be fully water-resistant once they've been damaged and/or repaired.


Thanks for reading!

See Our Blog for the latest industry news, tech tips, company updates, and anything else we feel like writing about. 
 

iPhone 11 Launch

by George Lovell | | 0 comments

The official launch of the iPhone 11 was yesterday.



Apple announced three new iPhone models; the 11 (the "budget" model), 11 Pro (the premium model) and 11 Pro Max (the slightly bigger premium model). You can find the best summary and comparison of these models here: https://www.techradar.com/uk/news/iphone-11-vs-iphone-11-pro-vs-iphone-11-pro-max-the-new-apple-phones-compared
A significant portion of the launch was dedicated to Apple TV+ and their subscription services. It seems that Apples business model is becoming more focused on tying customers in to their expensive hardware via their subscription services.

The iPhone 11 will be available in the UK for pre-order on September 13th, and officially released on September 20th.
How much will it cost? One of the expected implications of Brexit is the increased price of technology, and this is already reflected in the price of the iPhone 11 series, which will be inflated by approximately £20.00-£50.00.
The iPhone 11 will start at £729.00, the iPhone 11 Pro at £1049.00, and the iPhone 11 Pro Max at £1149.00.

The most expensive option will be the iPhone 11 Pro Max 512GB, which will set you back a mere £1499.00 😅


Thanks for reading!

See Our Blog for the latest industry news, tech tips, company updates, and anything else we feel like writing about. 
 

Raising Money For Great Ormand Street

by George Lovell | | 0 comments

Just put out some delicious and healthy fruit & nut bars for our customers, to try and raise more money for Great Ormand Street Hospital. 



We have been collecting money for and donating to Great Ormand Street Hospital for a while. Great Ormand Street Hospital is an infamous paediatric treatment and research centre in central London. Since its formation in 1852, the hospital has been dedicated to providing children with healthcare and to finding new and better ways to treat childhood illnesses. Children that are diagnosed with a serious or terminal illness are often referred to Great Ormand Street Hospital for care.

You can find out more about the hospital and information on how to donate here: https://www.gosh.nhs.uk/

Thanks for reading!

See Our Blog for the latest industry news, tech tips, company updates, and anything else we feel like writing about. 
 

What is Error 53?

by George Lovell | | 0 comments

Whilst Error 53 has been a persistent issue for Apple users for quite some time, it only really came to light recently when papers such as The Guardian published articles stating that Apple devices could be rendered useless following certain hardware repairs. This is the result of a built-in security feature in which a software update following a home button replacement would cause the device to enter ‘Error 53’ mode. The reason for this according to Apple was to check whether the TouchID function was in working order before leaving the factory. This is because the fingerprint scanner within the home button assembly is uniquely coded to each device for security reasons, thus having it replaced would result in a mismatch and eventually ‘brick’ the phone. It’s important to note that this was not an issue with the iPhone 5S; where a home button replacement simply resulted in the loss of the TouchID function. It’s also important to note that a straightforward screen replacement should not have caused any issues with Error 53 as the original home button assembly should not require changing.  



Update
Following what we can only assume to be thousands of complaints, Apple eventually released an update to patch Error 53. Here’s how to avoid a trip to the Apple Store:
- Update iTunes to its latest software version on a laptop/PC
- Connect your device to the laptop/PC with iTunes installed and updated
- Open iTunes & select your device
- You will be given options to Restore or Update the device. From here click Update.
- The Apple logo will appear on the device. You will eventually see and be able to select the Restore option. If you are unable to get to this stage and are stuck on the Apple logo for a few minutes, then try holding both the Home & Power button simultaneously for 10 seconds to reset the phone.
- Next you will be able to set up the phone, as you would have from new. If you previously backed up your data on to iTunes then you may wish to set it up from this back up rather than from new.

If this method fails and you are faced with a different error code then it is advisable to visit the Apple store. Note that if it was a home button replacement that caused the initial fault that you will no longer be able to register a fingerprint.


Home Button Repairs
Following this update we are glad to announce that we can now carry out home button replacements on newer Apple devices. Prices and information can be found on our website or via contacting us. See Apple iPhone 6 Repairs. Apple iPhone 5S Home Button Replacements can be completed as usual.     


There we have it...
Not the most exciting tech-topic, but one that we certainly had to cover and have had to explain countless times since the issue came to light. If you have any questions regarding Error 53 (or anything mobile-related, then you can get in touch with us here.

Thanks for reading!

See Our Blog for the latest industry news, tech tips, company updates, and anything else we feel like writing about. 
 

A Merry Christmas & Happy New Year from the Talkback Team

by George Lovell | | 0 comments


As we sit beside the fire on Christmas Morning, surrounded by our loved-ones, heart filled with festive joy & stomach brimming with stodgy, gleeful goodness; we take a moment to focus our attention on what really matters; presents. Don’t have any regrets this Christmas. Get your last minute shopping done with peace of mind; Free Next Day Delivery on our Quality Refurbished Phones.  

Holiday Hours
For those who haven’t seen & that are local to us, our Christmas Opening Times are as follows:



A look back on 2015
Whilst it feels like just yesterday we were opening up after our New Year’s break, another year does seem to have passed us by. Supposedly, the years seem to go by quicker as we grow older because each year-long period accounts for a smaller proportion of our overall life-span. That being said, 2015 seems to have flown by at an exponential rate compared with years gone by; perhaps due to the summer-winter (mostly winter) blend that we’ve experienced this year in the UK. Either way, today is the shortest day of the year, which means the days will now start getting longer & evening journeys home will start getting lighter.

In 2015 we continued to expand our empire throughout Europe, attending meetings in both the Czech Republic & Poland as well as meeting with representatives of many other countries. We have also been fortunate enough to work closely with the UK Department of Trade & Industry and their Export programme. This has opened us up to new opportunities in the domestic & foreign marketplace. In addition to this, we created a new website from scratch. The new layout is much better-suited to our current business pursuits. Nevertheless, we were sad to say goodbye to our .co.uk domain of almost 20 years, but excited to see the crisp and shiny .com at the end of our address. Lastly, Towards the back end of the year we expanded our product portfolio by way of New Products. Brand new iPhones & iPads have proven to be very popular and have supplemented our refurbished range nicely.

Technology Continues to Evolve
2015; the year of the Wood Sheep (or Goat), has seen greater than ever advances in the world of technology.
The first thing that would come to mind for us would be the new smartphones that were released this year. The highlights of which were the Samsung Galaxy S6 & S6 Edge, iPhone 6S & 6S Plus, LG G4, Sony Xperia Z5 and HTC One M9.



We’ve also seen leaps forward in the Tablet market. The launch of the iPad Pro in Autumn saw Apple launch their most powerful device yet; with 4GB of Ram, an A9X processer and flawless 12.9-inch screen, Apple offer a nearly-complete alternative to using a laptop. Microsoft did continue to advance their Surface Pro range; most recently with the Surface Pro 4; which when paired with a keyboard makes for as close a substitute for your laptop as you’ll find, Boasting up to 16GB of RAM & 128GB storage. The trade-off is of course the price tag & somewhat poor battery life.



Competition has become steeper than ever, with the market somewhat saturated by tablets competing fiercely with one another. New products such as the Nexus 9, Xperia Z4 Tab and Samsung Galaxy Tab S2 each offer different benefits to the user, thus meaning Apple and Microsoft have had to, and will continue to have to, innovate and improve their tablets.

Consumer technology has also made a splash through Smart Watches/Wearable Tech, 8K TV’s and more, whilst 3D printing & flying drones have made rapid advancements in 2015. It’s only a matter of time before this tech can be utilised at a much more affordable price.



Preview of 2016
2016 will be the year of Talkback Comms. Plans have been made to visit various exhibitions and explore more export opportunities; the first of which will be a trip to Sunny Spain; Barcelona in February! We are also looking to build on 2015, by expanding our product range & continuing to sell new & used phones and tablets. We’re very excited to meet with new sponsor, Paco Castagna, at the start of the speedway season. Read about our new deal. And as always we’ll be looking to provide great products along with the best possible customer service as well as fast turnaround at the best price.

What Will 2016 Bring?
2016 will be a leap year starting on Friday. In 2016, a Trace Gas Orbiter for Mars will be launched, a transit of mercury will occur, a NASA spacecraft will land on Jupiter, a presidential election will be held in the US, the 2016 Summer Olympics and Paralympics will be held in Rio de Janeiro, Euro 2016 will be played in France, and the remaining American, British & Australian troops will be withdrawn from Afghanistan.

Amongst self-driving cars, wearable technology & complex Star Wars merchandise, we’ll be eagerly anticipating the release of the iPhone 7, Galaxy S7, LG G5, HTC One M10, Nexus 6 and many more, all of which look set to bring better displays, faster processers and longer battery life.



Happy Holidays
The Talkback Team would like to wish all our readers & customers a Merry Christmas & Happy New Year. We hope you enjoy your break & look forward to hearing from you soon.