News

What is Error 53?

by George Lovell |

Whilst Error 53 has been a persistent issue for Apple users for quite some time, it only really came to light recently when papers such as The Guardian published articles stating that Apple devices could be rendered useless following certain hardware repairs. This is the result of a built-in security feature in which a software update following a home button replacement would cause the device to enter ‘Error 53’ mode. The reason for this according to Apple was to check whether the TouchID function was in working order before leaving the factory. This is because the fingerprint scanner within the home button assembly is uniquely coded to each device for security reasons, thus having it replaced would result in a mismatch and eventually ‘brick’ the phone. It’s important to note that this was not an issue with the iPhone 5S; where a home button replacement simply resulted in the loss of the TouchID function. It’s also important to note that a straightforward screen replacement should not have caused any issues with Error 53 as the original home button assembly should not require changing.  



Update
Following what we can only assume to be thousands of complaints, Apple eventually released an update to patch Error 53. Here’s how to avoid a trip to the Apple Store:
- Update iTunes to its latest software version on a laptop/PC
- Connect your device to the laptop/PC with iTunes installed and updated
- Open iTunes & select your device
- You will be given options to Restore or Update the device. From here click Update.
- The Apple logo will appear on the device. You will eventually see and be able to select the Restore option. If you are unable to get to this stage and are stuck on the Apple logo for a few minutes, then try holding both the Home & Power button simultaneously for 10 seconds to reset the phone.
- Next you will be able to set up the phone, as you would have from new. If you previously backed up your data on to iTunes then you may wish to set it up from this back up rather than from new.

If this method fails and you are faced with a different error code then it is advisable to visit the Apple store. Note that if it was a home button replacement that caused the initial fault that you will no longer be able to register a fingerprint.


Home Button Repairs
Following this update we are glad to announce that we can now carry out home button replacements on newer Apple devices. Prices and information can be found on our website or via contacting us. See Apple iPhone 6 Repairs. Apple iPhone 5S Home Button Replacements can be completed as usual.     


There we have it...
Not the most exciting tech-topic, but one that we certainly had to cover and have had to explain countless times since the issue came to light. If you have any questions regarding Error 53 (or anything mobile-related, then you can get in touch with us here.

Tags: 53, Blog, Error, Fingerprint, iPhone, iTunes, News, Phone, Repairs, Replacement, Talkback, TouchID, Website