Fake Amazon Call Scam
You've probably received a few of these calls this year...An automated voice call prompting you to renew your Amazon Prime account by pressing 1 to speak to an account manager.
We just had a customer bring their phone in after receiving one of these calls.
They had asked them to install an app on their phone. We recognised that it was a remote access app. The scammer had proceeded to take control of the phone, and therefore gained access to its entire contents. Money was taken from our customers bank account.
Be sure to ignore these calls, or any call that sounds suspicious or requests sensitive data.
If something like this happens to you or someone you know, contact the bank, change all your online account passwords, and factory reset your device.
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