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The story behind your Boneless Banquet

by George Lovell | | 0 comments

In order to build something great, you have to start at a young age.

The story of Colonel Sanders (KFC guy) says otherwise. It's a remarkable story, and we thought it was worth writing about.


At age 16, Sanders faked his age to enlist in the United States Army. After being honourably discharged a year later, he was hired as a labourer on the railway, where he was soon fired for fighting with a coworker. He then studied law, but his legal career was cut short after getting into a fight with a client. Sanders was forced to move back in with his mom and get a job selling life insurance, which he got also got fired from for insubordination.

Sanders launched his first startup at the age of 30 – a ferry boat service over the Ohio River. Unfortunately, a bridge was built nearby, which made this service redundant. He then started an oil lamp business, but this ultimately failed when electricity arrived in rural America.

In 1927, Sanders took charge of a gas station in Kentucky, but the economic slump that was the Great Depression forced the business to close in 1930. Despite this, he opened a second service station later that year, where he started selling his homemade chicken to truck drivers for a bit of extra cash.

The service station grew to become Sanders Court and Café. At age 49, he bought a motel but was forced to sell it at the start of World War II. Things were looking pretty bleak. Then, in 1939, his service station burned down to the ground.

Sanders rebuilt the restaurant, bigger and better than before. Then, in 1956, just as the service station was building traction, a new highway which bypassed it was commissioned. Sanders sold the building.

With nothing but a $105 monthly social security cheque to his name, Sanders made one last-ditch attempt at success. He was 62 when he opened another service station, which soon became known as Kentucky Fried Chicken. Sanders had been trying to franchise his restaurant for some time. His recipe had been rejected 1009 times before anyone accepted it. In 1956, Sanders travelled the country to sell his secret spice blend and patented pressure cooking technique. Sanders taught kitchen staff his methods, and restaurants paid him 5 cents for every bird they sold.

By 1963 – and at the age of 66 – Sanders had 600 locations, including overseas franchises in Canada, Mexico and the UK. In 1964 he sold the business to investors for $2 million ($20 million in today's money). The company went public 2 years later, and by 1970, KFC had 3,000 restaurants across 48 countries.



Today, there are around 25,000 KFC outlets in 147 countries around the world.

Decades of persistence, determination and resilience in the face of adversity left Colonel Sanders with an astounding legacy, especially given that he made his fortune in his mid-70s. No spring chicken, but not too old to chase his dreams and achieve ultra success.

The odds may not be stacked in your favour today, but that doesn't mean you can't win. You just have to keep playing the game.

Thanks for reading!

See Our Blog for the latest industry news, tech tips, company updates, and anything else we feel like writing about. 

     

Made in India

by George Lovell | | 0 comments

The iPhone 15 is being manufactured in India. China remains Apple's primary manufacturing hub, and whilst they have been manufacturing iPhones in India since 2017, Apple have significantly ramped up production this year.



Apple's goal is to diversify their global production, which primarily resides in and relies heavily on China. Apple's China-based factories were faced with supply chain disruption and production challenges from 2020 to 2022 which ultimately led to product shortages and delays.

This, coupled with increasing diplomatic tensions between the U.S. and China has given tech manufacturers a huge incentive to diversify their production out of China. Microsoft recently shifted part of its manufacturing of the Xbox to India, and Amazon are now making Fire TV devices in Vietnam.

The move also saves on import tariffs, which are particularly high for electronics in India. The iPhone 14 cost 23% more in India than in the U.S.! India is a third-world country, but you'd expect of its population to have a smartphone in the near future. With their 1.4 billion people, India are about to overtake China to become the most populated nation. Therefore, it makes sense for manufacturers to take steps to meet anticipated demand, and to make their products more affordable in these countries.



It's spreading the risk: Being reliant on one country for your production is a very fragile system. You wouldn't want all your eggs in one basket would you?

It also exposes them to potential upside in an ever-changing world: Even if China is the the best place to manufacture today, who's to say India won't be the manufacturing powerhouse of the 2030's? We know that India have been on the rise in recent years, with experts suggesting that they could become the next great economic power.  Getting in early could be an advantage.

In January 2023,  5% to 7% of all iPhones were manufactured in India, and the company’s goal is to increase that to 25%. That's a lofty goal, but coming from the worlds biggest, most profitable company, it suggests that India has the potential to establish itself as a major player in tech manufacturing.



Like China, Apple's plant in India is run by Foxconn - so they know what they're doing, but goodness knows what's involved in re-creating an operation in a different country, with very different laws and culture.

Already, I've seen photos and videos highlighting quality control issues with new iPhones coming out of Indian factories: dust behind camera lens', chips and dents in the housing etc. Given that they're designed to go viral, it's impossible to say how legitimate the leaks are or how serious these issues could prove to be.

No doubt their will be some teething problems, which we may or may not hear about. India is rife with corruption, and millions live in extreme poverty. This could be problematic. But if there's one thing you can guarantee, it's Apple's incredible ability to consistently uphold their brand and deliver products that consumers desire.

I guess you'll have to buy an iPhone 15 and see for yourself.

Thanks for reading!

See Our Blog for the latest industry news, tech tips, company updates, and anything else we feel like writing about. 

     

iOS 17 - What you actually need to know

by George Lovell | | 0 comments


When will it be available?

iOS 17 was launched on Monday 18th September. If your device is compatible, you can update to iOS 17 in Settings > General > Software Update.

What has changed in iOS 17?

New features include StandBy, live voicemail, interactive widgets, and Apple Maps offline.

If you want to see all the new features in action, Nick Ackerman has a great 16-minute demonstration video here.

As usual, the interface receives a visual refresh. Some of the icons look a bit more aesthetic and some of the menus have been cleaned up and re-organised.



Should I update to iOS 17?

iOS updates always improve on previous versions, so you'll benefit from updating, even if the new features don't appeal to you.

However, new software versions always have some bugs. We haven't seen or read about them yet, but can guarantee that there will be reports of software corruption, data loss, battery drain and app crashes. Most users won't have any issues, and can freely enjoy the new features in iOS 17, but some users will inevitably run into problems when they update. Apple has a team of software developers working frantically around the clock to fix these bugs, which is why they release subsequent software updates so frequently.

I usually recommend waiting until the ".2" version. You almost certainly won't miss out on anything by waiting for a few weeks, and once you've made the jump, there's no going back. Take 2 minutes to check that your data is backed up first, just to be safe.

Will updating to iOS 17 kill my battery life?

One common complaint that floods the forums as well as our phone lines following an iOS update is reports of decreased battery life.

Most users will indeed experience decreased battery life for the first two days following a major software update. Even after the update has finished being installed, there's still a ton of background processes occurring, and these will consume more power. The device undergoes a series of complex operations to organise all of your new and existing files, apps and other bits of software. This is called indexing. Most of your apps will automatically download updates so that they are optimised for the new OS.

If battery drain persists for more than 48 hours, you may be one of the unlucky few who's device does not like the OS - in which case, you'll have to sit and wait for the developers to fix it. It could also be coincidence. Batteries degrade over time. If your phone is more than three years old, the battery itself may have been on its way out anyway. We are more likely to notice something following a big change, which can lead us to drawing false causations.

Is my device supported?

If you have an iPhone XS, XR, SE 2, SE 3, 11, 12, 13 or 14, you're good.

2017 models, iPhone 8 and iPhone X, will not update to iOS 17. They will still receive security updates for at least two years though. 

It feels like yesterday the iPhone X was the all-new, cutting-edge piece of premium hardware. Time & tech moves fast...

FYI: Apple's software support is good. 6 years of updates plus 2 years of security updates is a solid return on a smartphone.

What about iPads?

iPadOS 17 arrives at the same time as iOS 17, and brings most of the same new features and improvements to the iPad.

Supported devices are:
  • 12.9-inch iPad Pro 2nd Gen & later
  • 11-inch iPad Pro
  • 10.5-inch iPad Pro
  • iPad Air 3rd Gen & later
  • iPad 6th Gen & later
  • iPad mini 5th Gen & later
iPad Pro 1st Gen and iPad 5th Gen will not update to iPadOS 17.

I can't upgrade to iOS 17 - is my life over?

It's unlikely that you'll notice anything or have any problems by sticking with your iPhone 8 on iOS 16. As mentioned above, you'll still get security updates, which are important for protecting your sensitive data. All the third-party apps that you use (WhatsApp, Instagram, Waze, NatWest etc.) will continue to work as normal for years to come.

Eventually app developers will stop releasing updates for iOS 16, but this won't occur for quite a while. You can still use WhatsApp on an iPhone 5S, and you can still do mobile banking on an iPhone 6S.

Yes, the newer models are better, but if you're happy with your old phone, then stick with it! Nothing has changed.

Thanks for reading!

See Our Blog for the latest industry news, tech tips, company updates, and anything else we feel like writing about. 

     

What are cookies?

by George Lovell | | 0 comments


"Web Cookie" was
derived from the term "Magic Cookie", which is a packet of data that a program receives and sends back unchanged. This was derived from "Fortune Cookie", which a crisp and sugary cookie wafer made with a piece of paper containing information - typically a vague prophecy or lucky numbers. You'll associate fortune cookies with Chinese takeaway, but they actually originate from 19th-century Japan.



A cookie is a small text file that a site stores on your device when you visit the site. The site can then access that file whilst you are on the site. Cookies are necessary for a site to remember you as you navigate through it's pages.



Web browsers support cookies, which allows the site to store information about your visit. The site can then use the information to tailor and improve the users experience. It also enables them to collect an aggregate set of usage statistics.



Let's say you spend some time watching car reviews and funny cat videos on YouTube. You close your computer and come back to YouTube the next day. You're already logged in, you can see which videos you watched yesterday, and resume them from the exact second that you stopped watching. Your feed has been refreshed with suggestions of similar content, including videos of cats driving cars.



Cookies save the products in your cart. They remember your password and your shipping address. They authenticate that it's you accessing sensitive information. They maintain your visual and audio preferences, such as light or dark mode.



Sites are required by law to ask your permission to store bits of data in the form of cookies.



There are occasions where you might want to reject cookies, like when you're entering personal information such as your social security number or bank details, or when you don't recognise or trust the site.



Generally, they are useful, convenient, and harmless, so it's good to "Accept Cookies" in most cases.



If you made it through this post, reward yourself with a proper cookie. Soft oatmeal & raisin with cinnamon and a cup of tea for me. What's your go to? 🤤



Delicious! 

Thanks for reading!

See Our Blog for the latest industry news, tech tips, company updates, and anything else we feel like writing about. 

     

For the last time...

by George Lovell | | 0 comments

There's a first time for everything. And as mortal creatures, there's a last time for everything.


We always know it's the first. We don't always know it's the last.

A last bike ride
A last time we put up a Christmas tree
A last time we exchange a hello with the barista
A last time we buy new trainers
A last time we do a pull-up
A last vacation abroad
A last time we listen to our favourite song
A last time our dog wakes us up
A last Sunday Roast with family
A last time we speak to our best friend
A last time we take our child to the park
A last breath in...


There is a growing list of things that we have presumably already done for the last time:

Buy a DVD or video cassette from a shop
Organise a CD or vinyl collection
Get a pick and mix at the cinema
Score a goal or a try in a match
Play a giant game of tag
Read a spy novel
Finish a geography exam
Ate our favourite meal at our favourite restaurant
Stood in the rain at 4am waiting for an Uber
Gotten drunk in a park and woke up in McDonald's
Made a cup of tea for a grandparent
Get carried to bed by Mum

As you go about your day, you will inevitably but unknowingly keep adding to this list - doing things for the last time. You will see someone today that you will never see again. You will experience something unique today that will never happen again. There's a small chance that this will be the last post that you ever read - though I sincerely hope not!

Sometimes, you know you're doing something for the last time - like having a pint at your local pub on its closing night. These rare moments provide a richer experience than they usually would. You're not concerned with any little imperfections or inconveniences - you may even consider them part of the charm. You could have enjoyed every pint as much as this one, but there was no reason to be so intentional because you'd be back next week anyway.


Many of our customers are elderly, and some have been dropping in for the best part of a decade. Sometimes we find out that they have passed on or moved away, but more often a customer will pop into my head and I'll think "Gosh, I haven't seen them for a while", and I can typically assume that I probably won't see them again.

Sometimes I dig out an old iPhone 3GS or 4. Replacing screens and batteries on these built our business whilst keeping a roof over our heads and putting food on the table. Countless times sliding the back glass off or finishing a screen replacement only to realise that I'd left the home button out. Every time we take in an old model, it brings back a bit of nostalgia. Every time we repair one, there's a good chance it will be the last time. 


Inserting and turning the key to open the shop door for the last time is a vivid yet difficult thought to reflect on. Something we've done every single day for so long that the thought of not doing it is strange and unsettling. The distinct and satisfying click of the lock, the pressure on the handle and friction on the hinge, and the subtle but distinct combination of light, sounds and aromas that inhabit the atmosphere. Such a trivial thing - but one that given attention brings some joy that would otherwise be taken for granted.

We'll set someone up with their first smartphone for the last time. We'll fill the last column in each spreadsheet, cut or burn our fingers doing a repair, drink our morning coffee, write a blog post, and achieve a long-term goal for the last time. One day, we'll flick the lights and close the door for the last time.

We're not going anywhere anytime soon, but we will miss it when it's gone.

Tiny moments of satisfaction, pleasure and connection: these accumulate towards a good life - as do events, achievements and peak experiences. It's the small moments though, in my observation, that are underrated and underappreciated. 

Even our perception of frustrating or upsetting moments and occurrences can be viewed through the last-time lens - making them seem less significant, or even worthy of gratitude.

Being "in the present" is an abstract notion that we hear all the time. It's not always clear what this means, how or when we can get there, or even if we should want to get there.

This is a very simple, quick and worthwhile lever you can pull on to bring yourself into the present.

Every now and then, take a moment to reflect and appreciate what you're doing as if it is the last time. Do this not to create a sense of despair or urgency, but rather to infuse everyday occurrences with meaning. This probably won't be your last sip of tea, but why not appreciate it as if it is?

Because every single thing you experience is finite, and therefore, valuable. It's there for the taking. Once it's gone; it's gone.
Thanks for reading!

See Our Blog for the latest industry news, tech tips, company updates, and anything else we feel like writing about.