NHS COVID-19 App - What You Need To Know

by George Lovell | | 0 comments

What is it for?
> The app is used for contact tracing, to inform users when they may have been exposed to COVID-19 so that they can self-isolate.

How does it work?
> Hospitality services; including pubs and restaurants,
tourism and leisure services; including gyms and hotels, and
close contact services; including hairdressers and barbers are required to display a QR code, which you can scan using the app.

If you are showing symptoms or have tested positive for COVID-19, you report it through the app.

The app will alert you if there's a possibility that you've come in close contact with someone that has tested positive for COVID-19, so that you can self-isolate.

Will it work with my phone?
> The app uses Bluetooth Low Energy technology, which is available on most modern smartphones. This is different to normal Bluetooth. GPS is not used.

For iPhone, you'll need a model running iOS 13 or later - that's iPhone 6S & above.

For Android (Samsung, Google Pixel, Huawei etc.), you'll need a model running Android 6 or later - check what version of Android your phone is running in Settings > About.

If your model is compatible, but you are running old software, you'll need to perform a software update.

Not compatible with your device?
> The app uses this technology because it is secure and helps preserve anonymity. You cannot use the app unless it matches the criteria above.

How do i get the app?
> Search for NHS COVID-19 on App Store for iPhone, or Google Play Store for Android. It is not available on other app stores such as Galaxy Apps or Huawei AppGallery.

Who can use it?
> When setting up the app, it will ask if you are over 16. If you select "No", you cannot use the app. This is due to privacy laws. Anyone over 16 can use it.

A lot of our customers have been asking about the app, and have been upgrading their old devices so that they can use it.

Call us for assistance: 01275 390447

Thanks for reading!

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