The Process

Booking Online

You can book and/or pay for your repair online. Select one or multiple repairs as required and add to cart.

At checkout, you will have options for mail-in repair, drop-off, or collection & return.

There's 3 ways to get your device repaired...

You can checkout and pay via PayPal, or Buy Now, Pay Later via Klarna. 

Please note that you do not have to book and pay online. If you're local, just visit our store. If you're not local, contact us

We offer Out Of Hours Appointments and Local Collection & Return: Book Now

Mail-in Repair Service

You can send your device or devices to us in the post: Simply book and pay for the repair, fill in the Repair Sheet, and send it in. We'll get your device repaired and returned to you in no time.

You can send your device in via your delivery service of choice, or we can provide a Royal Mail postage label for you at an additional charge of £5.00. This is available as a shipping option at checkout. 

Our express mail-in repair service is the best in the country because it's so quick, simple and cost-effective.

Print: Repair Sheet, Postage Label & Instructions

More Info On Mail-in Repair

Visit Our Repair Centre

If you're local to us, you can bring your device to our store. We have a fully equipped, modern repair centre and retail shop. We are based in Portishead, near Bristol.

No appointment required; just pop in. 

See our address and opening times.

We'll get your device repaired quickly: Most repairs are completed within an hour. We will contact you to let you know when your device is repaired, or give you a time to come back and collect. If you can't be without a phone, we offer a loan phone service in-store.

We keep a lot of parts in stock, but you might want to contact us to confirm price and availability before heading down.

You can book and pay for your repair online beforehand or pay in-store with cash or card. 

Talkback Plus & Discounts

If you are a Talkback Plus or business customer, you can use your companies unique 8 digit code as a discount code to redeem a discount on iPhone & iPad repairs.

Blue Light Card holders are eligible for discounts on iPhone & iPad repairs.

Avon & Somerset Police and Avon Fire staff are eligible for discounts on iPhone & iPad repairs.

Sixth Form & University students are eligible for discounts on iPhone, iPad and Samsung repairs.

More information on discounts here

Quality & Value Guaranteed

Our aim is to provide the best value electronics repair service that you will ever use. We work hard to ensure that getting your device repaired is a really easy process. 

We understand how important your device is to you. We handle each and every device with respect and care, as if it were our own. Our express repair service consistently delivers the fastest possible turnaround, so you're not without your device for too long. 

We source and stock high quality parts, and give a 12-month warranty on most repairs.


We work on phones, tablets, laptops, desktop PCs, smartwatches and more. We do screen repairs, battery replacements, liquid damage treatment, data recovery, logic board diagnostics, microsoldering, network unlocking and just about anything else you might need.

Our technicians are highly skilled and experienced. We are dedicated to solving problems and providing value to our customers.

Customer service is very important to us. We make a real effort to consistently provide our very best service with honesty and integrity. 

We've been doing this for a long time. We have an outstanding reputation, which we are persistently striving to uphold. We are learning, improving and adapting our business, including our repair service, every day.   

e advised that repair information and pricing on our website is a general guideline. In many cases, we cannot accurately diagnose faults or confirm prices before having a technician assess the device.

< Repairs & Services